General Terms & Conditions
Passengers must report at the embarkation port for check-in at least 45 minutes before departure and have in printed form the voucher number that they have received via e-mail.
The voucher is strictly personal. It is not transferable and is valid only for the specific trip that has been issued for.
Vouches issued by the Online Booking System cannot be cancelled.
Our Company is not responsible for any delay in sailing, deviation or modification of the scheduled route, due to the bad weather conditions, the orders of the Ministry of Merchant Marine, the Port authorities or due to "force majeure". In case the voyage is called off due to "force majeure" (e.g. bad weather conditions) or due to the shipping company's responsibility, passengers are entitled to a full refund while the company has no further obligation.
The shipping company's reserves the right to substitute the vessel for which the ticket was issued upon approval from the Ministry of Merchant Marine.
Passengers' Name List
Pursuant to EU Directive 98/41, the shipping company has the obligation to keep a passengers' name list of every voyage, for safety reasons. For the purposes of such registration, tickets should be issued in the name of each passenger and should especially include:
- PASSENGER'S SURNAME AND INITIAL
- GENDER: MALE/FEMALE
- AGE: ADULT- CHILD - INFANT
Furthermore, our company should be informed by any passenger who needs SPECIAL CARE, upon the issuance of the relevant ticket.
Safety on Board
Neither neither the Shipping Company nor the ship are liable for any accident, loss or damage occurring prior to boarding, embarkation and after disembarkation.
It is strictly forbidden for passengers to carry firearms, explosives, flammables, combustibles and other dangerous substances or materials on board.