FREQUENTLY ASKED QUESTIONS
You can buy your tickets:
• Through our website, www.seajets.gr
• From the central ticket office at the port of Piraeus at Akti Tzelepi & Astiggos 2 or before their departure from our booth at Gate E9
• From any cooperating travel agency in Greece and abroad.
Up to 7 days before departure: 75% refund
Up to 12 hours before departure: 50% refund
No refunds are possible for cancellations made in less than 12 hours before departure.
Cancel your ticket by presenting it to the travel agent that issued it. Cancellation through phone, fax or e-mail is not possible. The tickets can also be converted to open date tickets at least 24 hours before departure. Open date tickets can be replaced with specific date tickets for any route, subject to availability. (The open date tickets are valid for one year, cannot be canceled and their fare is non-refundable). To convert your ticket into an open date ticket, kindly present your ticket to the issuer, to any central agency or to Seajets’ main office.
• Through the central ticket office at the port of Piraeus at Akti Tzelepi & Astiggos 2 or before their departure from our booth at Gate E9
•Through the central port agents
• Tickets booked through the Seajets website can be shipped via courier for an additional fee
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