FREQUENTLY ASKED QUESTIONS
You can buy your tickets:
• Through our website, www.seajets.gr
• From the Seajets central ticket office in Piraeus Port (Gate E8, Tel: +30 210 4190233 or +30 210 4101480)
• From the Seajets headquarters in Piraeus (D. Gounaris 2, 2nd floor, Tel: +30 210 4121001)
• From any cooperating travel agency in Greece and abroad.
Up to 7 days before departure: 75% refund
Up to 12 hours before departure: 50% refund
No refunds are possible for cancellations made in less than 12 hours before departure.
Cancel your ticket by presenting it to the travel agent that issued it. Cancellation through phone, fax or e-mail is not possible. The tickets can also be converted to open date tickets at least 24 hours before departure. Open date tickets can be replaced with specific date tickets for any route, subject to availability. (The open date tickets are valid for one year, cannot be canceled and their fare is non-refundable). To convert your ticket into an open date ticket, kindly present your ticket to the issuer, to any central agency or to Seajets’ main office.
• Through the booking office inside the Piraeus’ port, at least one hour before departure. (Seajets Booth, Gate E8, open from 5:45 a.m.)
•Through the Seajets headquarters in Piraeus (D. Gounaris 2, 2nd floor, Monday to Friday, 09:00 to 18:00).
•Through the central port agents
• Tickets booked through the Seajets website can be shipped via courier for an additional fee
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